Support & Helpdesk

Find answers to common questions, learn how to access OTC services, and get institutional onboarding help.

Support & Helpdesk

Need help navigating Caiz or have specific questions about our services? You're in the right place. Below you’ll find helpful resources to guide you through frequently asked questions, OTC process, and institutional access.

General FAQ

Answers to the most common questions about Caiz and its ecosystem.

OTC Process

Step-by-step guide on how to request and complete Over-the-Counter crypto trades with Caiz.