Caiz Regulatory Request Guide

AML, KYC, and Sharia-Compliant Blockchain Compliance Overview

As a blockchain-based financial ecosystem rooted in Islamic principles, Caiz maintains a strong commitment to regulatory transparency, legal cooperation, and Fiqh-compliant governance.

This document outlines how recognized regulatory bodies can formally contact Caiz and what to expect in terms of policies, protocols, and response times.

Submitting a Regulatory Inquiry

Authorized representatives from legal, government, or regulatory bodies may submit formal requests through the designated channel below:

Regulatory Contact:
📩 regulatory@caiz.com

This inbox is monitored by Caiz’s internal legal and compliance teams.

To ensure an efficient process, inquiries should include:

• A clear subject line referencing your institution or case
• Use of an official institutional email address
• Jurisdictional scope and nature of the inquiry
• Relevant supporting documents (if applicable)

Communications Protocol

To prevent unnecessary delays, please refrain from sending compliance-related inquiries to other Caiz addresses or individual team members. All regulatory correspondence must go through the official channel above.

Response Timeline

• Acknowledgement: Within 2 business days
• Formal Response: Typically within 7–10 business days, depending on case complexity

If no acknowledgement is received, please check your spam folder or re-forward your request to regulatory@caiz.com.

Compliance & Governance Framework

Caiz operates with a layered, transparent compliance structure that includes:

• Implementation of Anti-Money Laundering (AML) and Anti-Terrorism Financing (ATF) protocols
• Full Know Your Customer (KYC) onboarding procedures
• A governance system based on Sharia law principles, enabled by the Islamic Federated Byzantine Agreement (IFBA)
• A permissioned blockchain infrastructure designed for secure, transparent transactions

Ongoing Regulatory Collaboration

Caiz values constructive engagement with regulators and legal entities across jurisdictions. The organization welcomes inquiries, audits, or requests for clarification in alignment with its mission of advancing ethical, responsible financial systems.